Area Manager: Lauren Deason
PCC Location Name: Memphis
Stand Alone or Co-located: Stand alone
Customer(s) Served: Shelby County, US Probation Western TN, Shelby County Recovery Houses
Program(s): (I.e. Treatment, Children’s, Federal) Shelby County Drug Court, Shelby County DC Instant, Shelby County MHC, Shelby County Veterans Court, Shelby County Pretrial, Shelby County Probation, Shelby County Behavioral Health Services, US Probation, US Pretrial, Shelby County Recovery Houses- First Step
Key Account Information Drug Court and DC Instant are both Drug Court Programs. Patients are placed in DC instant while in some in-patient facilities. They will often be switched back and forth between programs as patients go in and out of certain treatment centers. Shelby County Recovery Houses has 2 programs, but only one is used regularly. First Step Recovery sends employees to test. Most employees are previous graduates who have gone into recovery so they use our collection procedures and levels vs. Pre-employment. They will send an email a couple days in advance to let us know. You just have to add them in aversys and schedule them for that date.
any requests from Shelby County Probation for Instant testing, we need to put them under the program Shelby County DC Instant Tests and would have a manual frequency
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