Audrain

Created by Joel Bissonnette, Modified on Fri, 26 Sep at 4:15 PM by Joel Bissonnette

Region 3

State: Missouri

Area Manager: Stacey Frederickson

PCC Location Name: Audrain

Stand Alone or Co-located: Co-located

Customer(s) Served:

AccountName	ProgramName
Missouri - 12th Judicial	Audrain County DC
Missouri - 12th Judicial	Audrain County DWI
Missouri - 12th Judicial	Audrain County LDP
Missouri - 12th Judicial	Audrain County DC - P
Missouri - 12th Judicial	Audrain County DWI -P
Missouri - 12th Judicial	Court and Bond
Missouri - Department of Social Services	Childrens Division Audrain County

Type of testing at this location: ( ex. POCT, Urine, Oral Fluid, Hair)

Key Account Information:

1. Most frequent type(s) of requests this customer has? Urine and hair follicle

2. Are any programs integrated with a Case Management System? (Y/N). N

3. What are some examples of “Today” requests a customer might ask? Request a hair follicle, enroll a new children’s division client, may receive text that X for treatment court will be court pay

4. Do customers issue any vouchers? (Y/N) NWould this be a “Today” request?

5. Does this customer submit manual referrals?Y If so, please upload example into your respective state folder here.

6. What methods of payment are accepted if a client has a co-pay?cash only

7. Do you accept Private Pay clients? (Y/N) N If so who is eligible?

8. Can we add new users to Aversys for all accounts?Y

9. Do we refund for negative confirmations or any testing outcomes?N

Other Information that may be Helpful:

The 12th Judicial participants in treatment court are allowed to test at any of the 3 locations. Children’s Division in Audrain/Montgomery/Warrenton will send manual order for hair follicles for clients to get scheduled sometime within the week.