St. Charles

Created by Joel Bissonnette, Modified on Fri, 26 Sep at 4:19 PM by Joel Bissonnette

Region 3

State: Missouri

Area Manager: Stacey Frederickson

NOTES: Efficiency Drivers:

PCC Location Name: St. Charles

Stand Alone or Co-located: Stand Alone

Customer(s) Served:

AccountName	ProgramName
Armed Forces	Armed Forces
Children'ss Permanency Partnership	Youth In Need
Children'ss Permanency Partnership	Epworth
Missouri - 12th Judicial	St. Charles ONLY Collections
Missouri - 12th Judicial	St. Charles County - P
Missouri - 45th Judicial District- Lincoln County	Lincoln County Bond & Court Order
Missouri - 45th Judicial District- Lincoln County	Lincoln County FDC
Missouri - 45th Judicial District- Lincoln County	Lincoln County Co-Occuring DC - P
Missouri - Department of Social Services	Missouri-Social Service-Warren County
Missouri - Department of Social Services	Children's Division - St. Charles County, MO
Missouri- 11th Judicial District- St. Charles County	St. Charles LDP Court
Missouri- 11th Judicial District- St. Charles County	St. Charles County Family Drug Court
Missouri- 11th Judicial District- St. Charles County	St. Charles County Veterans Court
Missouri- 11th Judicial District- St. Charles County	St. Charles County Co-Occurring Court
Missouri- 11th Judicial District- St. Charles County	St. Charles County Bond & Court Order
Missouri- 11th Judicial District- St. Charles County	St. Charles County Adult Drug Court
Missouri- 11th Judicial District- St. Charles County	St. Charles County DWI Court
Missouri 21st Judicial - St. Louis County	St. Louis County Felony Probation
Missouri 21st Judicial - St. Louis County	St Louis County Probation
Missouri 21st Judicial - St. Louis County	St Louis County FDC
Missouri 21st Judicial - St. Louis County	St Louis County DWI
St. Louis Partners	Bringing Families Together
St. Louis Partners	Lutheran Family & Childrens Services

Type of testing at this location: ( ex. POCT, Urine, Oral Fluid, Hair)

Key Account Information:

1. Most frequent type(s) of requests this customer has? Manual orders or enrollment in random

2. Are any programs integrated with a Case Management System? (Y/N). N

3. What are some examples of “Today” requests a customer might ask? Manual order or enroll in random, Armed service asking for results

4. Do customers issue any vouchers? (Y/N) NWould this be a “Today” request?

5. Does this customer submit manual referrals? YIf so, please upload example into your respective state folder here.

6. What methods of payment are accepted if a client has a co-pay?cash and credit card

7. Do you accept Private Pay clients? (Y/N) NIf so who is eligible? Anyone not currently testing for a program at Averhealth

8. Can we add new users to Aversys for all accounts?Y

9. Do we refund for negative confirmations or any testing outcomes?N

Other Information that may be Helpful:

This location is open Monday –Friday, except for a holiday. There may be a “non-testing” day during the week, due to testing on the weekend . When it is a non testing day hours are 9:00am-5:00pm