Olathe

Region 2 

State: KS 

Area Manager: Catherine Fatty 

PCC Location Name:  Olathe, KS 

Stand Alone or Co-located: Stand Alone 

Types of Testing:  Urine, Oral Fluid, Hair 

Customers Served:  

Key Account Information:  

1. Most frequent type(s) of requests this customer has? THC Evaluations, Lab questions, Change of programs. 

2. Are any programs integrated with a Case Management System? (Y/N). Y 

3. What are some examples of “Today” requests a customer might ask? Photo for identification, immediate change of testing panel, approval of unsupervised UA. 

4. Do customers issue any vouchers? (Y/N) Would this be a “Today” request? Y and Y 

5. Does this customer submit manual referrals? If so, please upload example into your respective state folder here. Y (will not let me upload example) 

6. What methods of payment are accepted if a client has a co-pay? Cash or credit card 

7. Do you accept Private Pay clients? (Y/N) If so who is eligible? Client who is not currently testing with one of our programs. 

8. Can we add new users to Aversys for all accounts? Y 

9. Do we refund for negative confirmations or any testing outcomes? N 

Other Information that may be Helpful:  

Department of Children and Family Services (DCF) and KVC will both send in an email with a request to test a patient. 

DCF always pays for the test.  

If KVC does not specify, we need to clarify with them if they are paying for the test and if not listed, the timeframe for the voucher.