Caldwell

Created by Joel Bissonnette, Modified on Thu, 11 Dec, 2025 at 7:00 PM by Joel Bissonnette

Region 2

State: ID

Area Manager: TBD

PCC Location Name: Caldwell, ID

Stand Alone or Co-located: Stand Alone

Types of Testing: Urine, Oral Fluid, Hair

Customers Served:

AccountName	ProgramName
Ascent Behavioral Health	Ascent
Caldwell Recovery Center	Caldwell Recovery Center
Idaho - 3rd Judicial District - Canyon County	Canyon County Misdemeanor Probation
Idaho - 3rd Judicial District - Canyon County	Juvenile - SUDS
Idaho - 3rd Judicial District - Canyon County	Canyon County Pretrial
Idaho - 3rd Judicial District - Canyon County	Owyhee Probation
Idaho - 3rd Judicial District - Payette County	Payette County Pretrial / Probation
Idaho - 4th Judicial District - Ada County	Ada County ACMP
Idaho - 4th Judicial District - Ada County	Ada County Pretrial
Idaho - The Department of Health and Welfare	Idaho - Child Protective Services District 3
Idaho - The Department of Health and Welfare	Idaho - Child Protective Services District 4
Recovery 4 Life	Trivium Life Services

Key Account Information:

1. Most frequent type(s) of requests this customer has? Associating accounts, THC evaluations, panel changes

2. Are any programs integrated with a Case Management System? (Y/N). N

3. What are some examples of “Today” requests a customer might ask? Associating accounts

4. Do customers issue any vouchers? (Y/N) Would this be a “Today” request? N

5. Does this customer submit manual referrals? If so, please upload example into your respective state folder here. Only Feds and PCS should handle

6. What methods of payment are accepted if a client has a co-pay? Cash and Card

7. Do you accept Private Pay clients? (Y/N) If so who is eligible? Only if they are not a patient under our customers

8. Can we add new users to Aversys for all accounts? Y

9. Do we refund for negative confirmations or any testing outcomes? N

Other Information that may be Helpful:

Alot of Medicaid and BPA involved at this site

SUDS provide the information for clients that are having their tests paid for with Federal funding.

I found out that these are typically sent to the Caldwell ID office, so they will be forwarded to your team. Please forward these emails to Catherrine Fatty and I will take care of them. The team does not have access to the website for this federal billing!!