Salt Lake City

Created by Joel Bissonnette, Modified on Thu, 20 Nov at 2:40 PM by Joel Bissonnette

Region 1

State: Utah

Area Manager: Tiffany Atkins

PCC Location Name: Salt Lake City

Stand Alone or Co-located: Stand Alone

Types of Testing: (Example: Urine, Oral Fluid, Hair)

Customers Served:

AccountName	ProgramName
Utah - Salt Lake County	Salt Lake County Drug Court
Utah - Salt Lake County	Salt Lake County Standard Probation
Utah - Salt Lake County	Salt Lake County ASAP
Utah - Salt Lake County	Salt Lake County Pretrial
Utah - Salt Lake County	Salt Lake County Veterans Court
Utah - Salt Lake County	Salt Lake County Intensive Supervision Program
Utah - Salt Lake County	Salt Lake County Mental Health Court
Utah - Salt Lake County	Salt Lake County PSR
Utah - Third District Juvenile Court Drug Testing	Utah - 3rd District Family Dependency Drug Court
Utah - 4th District Veterans Court	4th District Veterans Court
Utah - Sequoia Counseling Services	Utah - Sequoia Counseling Services
Utah - Family Support Center	Family Support Center
Utah - Vida Utah, Inc.	Vida Utah - Averhealth Testing
Utah - 7th Street Treatment	UT - 7th Street Treatment
Idaho 5th Judicial District- Cassia County	Cassia County Probation
Professional Probation Services (PPS)	PPSI - Logan, UT
Idaho 5th Judicial District - Jerome County	Jerome County - Adult Probation

Key Account Information:

1. Most frequent type(s) of requests this customer has? THC Evaluation, Aversys Access/Updates/Password Resets. Result Interpretation/Medication. Missing Results. Supplies.

2. Are any programs integrated with a Case Management System? (Y/N).

3. What are some examples of “Today” requests a customer might ask? Refer to #1

4. Do customers issue vouchers? (Y/N) Would this be a “Today” request? SLC CJS.

5. Does this customer submit manual referrals? Do these samples come in via email ahead of time at time of collection, or does the client walk in with the form? If so, please upload example into your respective state folder Region 1- CS Centralization. NO

. 6. What methods of payment are accepted if a client has a co-pay? Cash/Card

7. Do you accept Private Pay clients? (Y/N) If so who is eligible? Anyone not currently or previously testing under an existing account/program.

8. Can we add new users to Aversys for all accounts? Yes, with POC approval.

9. Do we refund for negative confirmations or any testing outcomes? No.

Other Information that may be Helpful: