Floyd Clinic

Created by Joel Bissonnette, Modified on Fri, 26 Sep at 3:49 PM by Joel Bissonnette

Region 3

State: Virginia

Area Manager: James Esetp

PCC Location Name: Floyd Clinic

Stand Alone or Co-located: Co-located

Types of Testing: (Example: POCT, Urine, Oral Fluid, Hair)

Urine, Oral Fluid

Customers Served:

AccountName	ProgramName
Virginia - New River Valley	Floyd Recovery Court

Key Account Information:

1. Most frequent type(s) of requests this customer has? Toxicology questions, medication review questions, THC evaluations

2. Are any programs integrated with a Case Management System? (Y/N). N

3. What are some examples of “Today” requests a customer might ask?

4. Do customers issue any vouchers? (Y/N) Would this be a “Today” request? Allowing clients to test at another New River Valley location.

5. Does this customer submit manual referrals? If so, please upload example into your respective state folder here. No.

6. What methods of payment are accepted if a client has a co-pay? Invoiced

7. Do you accept Private Pay clients? (Y/N) If so who is eligible? No, since it is co-located.

8. Can we add new users to Aversys for all accounts? Yes.

9. Do we refund for negative confirmations or any testing outcomes? No.