Madera County

Region 1 

State: California 

Area Manager: Tiffany Atkins 

PCC Location Name: Madera County 

Stand Alone or Co-located:  Co-Located 

Types of Testing: (Example: POCT, Urine, Oral Fluid, Hair) Urine, Hair, Oral fluid 

Customers Served:  

Key Account Information:  

1. Most frequent type(s) of requests this customer has?  

2. Are any programs integrated with a Case Management System? (Y/N).  

3. What are some examples of “Today” requests a customer might ask?  

4. Do customers issue any vouchers? (Y/N) Would this be a “Today” request? No vouchers they add their own testing same day to Aversys. 

5. Does this customer submit manual referrals? Do these samples come in via email ahead of time at time of collection, or does the client walk in with the form.  If so, please upload example into your respective state folder Region 1- CS Centralization. 

They do not submit manual referrals  

. 6. What methods of payment are accepted if a client has a co-pay?  no payments are accepted at this location 

7. Do you accept Private Pay clients? (Y/N) If so who is eligible? NO 

8. Can we add new users to Aversys for all accounts? Madera adds their own users 

9. Do we refund for negative confirmations or any testing outcomes? NO 

Other Information that may be Helpful:  

This location is open 3:00pm-7:00 pm Monday – Friday  

They do not have ring central or a landline phone they are co located in a Madera  County Building.