Flagstaff

Created by Joel Bissonnette, Modified on Thu, 20 Nov, 2025 at 2:45 PM by Joel Bissonnette

Region 1

State: Arizona

Area Manager: Dan Evans

PCC Location Name: Flagstaff

Stand Alone or Co-located: Stand Alone

Types of Testing: (Example: POCT, Urine, Oral Fluid, Hair)- Urine, Oral, Hair, Omega hair, Federal UA, DNA

Customers Served:

AccountName	ProgramName
Arizona - Coconino County	Coconino County Adult Probation
Arizona - Coconino County	Coconino County Recovery Court
Arizona - Department of Child Safety	AZ DCS - Coconino County
Arizona - Department of Corrections Rehabilitation & Reentry	AZ DCRR - Snowflake
Arizona - Department of Corrections Rehabilitation & Reentry	AZ DCRR - Flagstaff
Arizona - Department of Child Safety	AZ DCS - Yavapai County
Arizona - Coconino County	Coconino County Pretrial
Arizona - Maricopa County	Maricopa County Family Department
AZ - Yavapai County Probation	Yavapai County - Prescott Probation
Arizona - Department of Child Safety	AZ DCS - AFF Clients
Arizona - US Federal Probation	Arizona - US Federal Probation
DNA Diagnostics Center, Inc.	DNA Diagnostics Center, Inc.
Arizona - Department of Child Safety	AZ DCS - Maricopa County

Key Account Information:

1. Most frequent type(s) of requests this customer has?

2. Are any programs integrated with a Case Management System? (Y/N). Yes, APETS

3. What are some examples of “Today” requests a customer might ask?

4. Do customers issue any vouchers? (Y/N) Would this be a “Today” request? Yes. No, they enter their own vouchers.

5. Does this customer submit manual referrals? Do these samples come in via email ahead of time at time of collection, or does the client walk in with the form. If so, please upload example into your respective state folder Region 1- CS Centralization. Yes , DNA diagnostics emails collection requests to me @ devans@averhealth.com

. 6. What methods of payment are accepted if a client has a co-pay? Cash or CC

7. Do you accept Private Pay clients? (Y/N) If so who is eligible? Yes, anyone who is not currently testing under another program.

8. Can we add new users to Aversys for all accounts? Yes, with supervisor approval.

9. Do we refund for negative confirmations or any testing outcomes? Only some rejected tests.

Other Information that may be Helpful: