Massachusetts Notes

Massachusetts Tickets Notes

MPS Probation officers access –

1. Should only have All Patients and Level 2 for the account in their signature
2. Managed Patients and either Level 1 or Basic of the rest
3. Should only have Managed Access for CJSC patients with either Basic or Level 1 Access

MPS Chief or Assistant Chief

1. Should only have All Patients and Level 2 for the account in their signature
2. Managed Patients and either Level 1 or Basic of the rest
3. Should only have Managed Access for CJSC patients with either Basic or Level 1 Access
4. If they ask for more, please run it by the AMs and let them know the Chief that is requestion

CJSC Users

1. Should only have access to the CJSC program they work for.  Can be all Patients and Level 2
2. If the patient is under CJSC and they need results from past testing under MPS, send them PDF copies, DO NOT give access to any MPS account
3. No access to MPS patient accounts at all.

Massachusetts Parole Board

1. Can only have access to patients under Massachusetts Parole Board.  
2. You can tell them which court someone is testing for but nothing else and no access
3. No access to CJSC or MPS accounts at all

• If someone asks to change a panel or frequency or to archive a patient, their program in their signature must match the program the patient is under
  1. If not, tell them the request needs to come from the court in which the patient is testing under
• If they request access and they do not have current access to that court, you can ask them if they need to be a case manager or if they need the patient to have their program switched.
• If their request is not clear or they seem to not have appropriate access, it is always best to ask clarifying questions
• If they ask for something that is not available, always ask MA AMs first. For example:
  1. New Frequency Group
  2. New Panel

OFT Notes