Sandusky PCC

Region 5 

State: Ohio 

Area Manager: Kevin Everhart 

PCC Location Name:  Sandusky 

Stand Alone or Co-located: Co-Located 

Customers Served:  

Types of Testing: (Example: POCT, Urine, Oral Fluid, Hair) 

For all Erie County accounts, laboratory-based urine testing is our primary method. Oral fluid testing is also available upon request. We additionally provide laboratory testing services for the Federal Courts of the Northern District of Ohio. For the United States District Courts, our primary testing method is laboratory urine screening, though we also offer alcohol patch monitoring and breathalyzer screenings upon request. 

Key Account Information:  

1. Most frequent type(s) of requests this customer has?  

Client - Excuse a Client 

Client - Add a Client to the Aversys 

Client - Add a new county employee to Aversys 

Client - Send a screen out for confirmation.  

Client - Explain the metabolite testing window for a particular drug?  

Client – Can my client test at a nearby facility? 

Client - Is it possible to retest the confirmation?  

Client - Create an exception for a client who will be unavailable for some time.  

Patient - What time do you close? 

Patient - How long does it take for the results to be returned?  

Patient - Can I have a record of my results? 

Patient - Can you please record or keep a record of my prescriptions? 

2. Are any programs integrated with a Case Management System? (Y/N).  

Yes 

3. What are some examples of “Today” requests a customer might ask? 

Client - Can you excuse “patient” from testing? 

Client? Can you change a patient’s screen to a “mouth swab”? 

Patient - What time do you close? 

Patient - Am I allowed to leave and come back?  

Patient - What happens if I’m unable to produce today? 

Patient - Are you open tomorrow? Are you open on Weekends? Can I get called in to screen on a holiday? 

4. Do customers issue any vouchers? (Y/N) Would this be a “Today” request? 

No 

5. Does this customer submit manual referrals? If so, please upload example into your respective state folder here. 

No  

6. What methods of payment are accepted if a client has a co-pay? 

Cash, Credit or Debit Card, or Apple Tap to Pay. 

7. Do you accept Private Pay clients? (Y/N) If so, who is eligible? 

Yes.  Walk-ins, Workplace. Probationers do require permission from their Probation Officer. 

8. Can we add new users to Aversys for all accounts? 

Yes 

9. Do we refund for negative confirmations or any testing outcomes? 

No 

Other Information that may be Helpful: