Summit County PCC

Region 5 

State: Ohio 

Area Manager: Kevin Everhart 

PCC Location Name:  Summit County 

Stand Alone or Co-located: Co-Located 

Customers Served:  

Types of Testing: (Example: POCT, Urine, Oral Fluid, Hair) 

Urine, Oral Fluid and Hair 

Key Account Information:  

1. Most frequent type(s) of requests this customer has?  

Checking the patient's levels, what Validity and Creatinine are 

2. Are any programs integrated with a Case Management System? (Y/N).  

No 

3. What are some examples of “Today” requests a customer might ask?  

Checking the patient's levels, explaining how to schedule manual, create customize panels also how to set up text messaging and Adjust payments for patients.   

4. Do customers issue any vouchers? (Y/N) Would this be a “Today” request? 

Yes.  All vouchers are decided and assigned by Officers. 

5. Does this customer submit manual referrals? If so, please upload example into your respective state folder here.  

Yes – Domestic Relations 

6. What methods of payment are accepted if a client has a co-pay? 

Cash, Credit Card Apple tap to pay 

7. Do you accept Private Pay clients? (Y/N) If so who is eligible? 

No 

8. Can we add new users to Aversys for all accounts? 

Yes 

9. Do we refund for negative confirmations or any testing outcomes? 

No 

Other Information that may be Helpful: